Shipping policy
Shipping Policy – Masblak
At Masblak, we aim to get your order to you as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times vary depending on your location:
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UK: 3–7 business days
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Europe: 5–10 business days
Please note that these are estimates and delays may occur due to factors outside our control (e.g. customs, carrier delays).
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Customs, Duties & Taxes
Masblak is not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the customer’s responsibility.
Incorrect Addresses
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, contact us at masblak67@gmail.com and we will assist you. However, once the item has been shipped, we are not liable for delays caused by the courier.
Contact Us
For any questions regarding your order or shipping, please contact us at:
masblak67@gmail.com
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Masblak reserves the right to update this policy at any time.